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Desktop & Laptop Support

Desktop & Laptop Support

Welcome to the Desktop & Laptop Support Resource Center

Whether you’re working at the office, at home, or somewhere in between, your computer is one of your most important tools. This section covers everything you need to know to keep your workstation running smoothly — and what to expect when you’re issued a new one.

Inside, you’ll find practical guidance for:

  • 💻 Using your work laptop at home — what’s allowed, what’s not, and how to stay secure

  • 🔄 Getting a new workstation — what’s pre-installed, what transfers over, and what to expect on day one

  • 🧽 Restarting regularly and letting updates run — why it matters more than you think

  • 🔌 Docking station tips and external display troubleshooting

  • 🐢 What to check if your machine starts running slow (before calling IT)

  • ⚠️ Common fix-it-yourself tips: printer not showing, mouse acting weird, Teams not launching

  • 🔒 Keeping your device secure — locking your screen, avoiding suspicious links, and reporting anything sketchy

  • 🚫 Things not to do: installing random software, sharing logins, or ignoring update prompts

We’ll continue to expand this section with helpful articles as new tools, processes, or FAQs arise — so check back anytime you're unsure about something.

Need technical help? Contact us anytime:

We're here to keep your device — and your day — running smoothly.