Need help with your workstation, Microsoft 365, printing, or day-to-day IT tools? You’re in the right place.

This Knowledge Base was built for you — to answer common questions, walk you through setup instructions, and explain how we help keep your systems secure behind the scenes.

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You're viewing our Knowledge Base directly through Confluence instead of our official Support Portal at support.parkerbass.com. No problem at all — just wanted you to know where you are!

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🔍 Start Here

Not sure where to begin? Try browsing these popular sections:

• Microsoft 365: Email, Teams, OneDrive, and more

• Printing & PaperCut: How to print, scan, and troubleshoot

• Security Tips: Stay safe from phishing, weak passwords, and more

• New Devices: What to expect when receiving a new workstation

• 1Password: Your password manager for all work logins

• Milestone XProtect: Video surveillance tips and access

• IT Best Practices: Work smarter (and safer) from anywhere

💬 Can’t Find What You Need?

No problem — we're still adding articles regularly. If something's missing, confusing, or broken, let us know and we’ll get it sorted.

🆘 Need Help Now?

You can always reach us directly:

• Email: support@parkerbass.com

• Phone: (912) 385-9244

• Helpdesk: support.parkerbass.com

Thanks for being a valued customer. We're here to make IT easy — not frustrating.

Stay awesome ✨
— Your Parker Bass Solutions Team