Welcome to the Microsoft 365 Resource Center

This section is your starting point for getting the most out of the tools we use every day — including email, calendar, file storage, collaboration, and communication.

Whether you're brand new to the company or just need a refresher, this space provides quick, practical guides to help you navigate Microsoft 365 with confidence. We’ve focused on the tools that matter most in our day-to-day workflows — the ones that keep you connected, organized, and productive.

Use the menu on the left to access articles for:

Outlook — email, calendar, meetings
OneDrive & SharePoint — cloud storage, file sharing, and collaboration
Teams — messaging, video calls, and internal communication

We’ve written each article with real-world usage in mind — covering how to actually get things done, not just where to click.

This knowledge base does not cover Microsoft Office desktop apps like Word, Excel, or PowerPoint in depth. While they’re part of the Microsoft 365 suite, those tools are generally outside the scope of IT support. If you’re looking for help with document formatting or spreadsheet functions, we recommend checking support.microsoft.com or LinkedIn Learning. If you’re having an issue opening an application or accessing a document, please contact our IT support desk via the support portal: support.parkerbass.com or via email: support@parkerbass.com.

New content is added as Microsoft updates its tools or we spot recurring questions. Don’t see what you need? Let us know — we’re always improving this resource.